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Acceptable Use Policy

Effective Date: July 2, 2026

This Acceptable Use Policy ("AUP") governs use of the services, software, browser extension, APIs, and website provided by Quaspar Inc. ("Quaspar"). It is part of your agreement with Quaspar. Capitalized terms not defined here have the meanings in the Terms of Service. Violations may result in suspension or termination of access.

1. Lawful and Authorized Use Only

You may use the Services only:

  • For legitimate healthcare administrative operations of your own practice or organization;
  • In compliance with all applicable laws and regulations, including HIPAA, the False Claims Act, the Anti-Kickback Statute, and state healthcare laws;
  • In compliance with the terms and program rules of the payers, EHR systems, and portals you interact with through the Services;
  • With patient information you are legally authorized to access and process.

2. Prohibited Conduct

You will not, and will not permit any user or third party to:

Fraud and misrepresentation

  • Submit or facilitate false, fraudulent, misleading, or unsupported prior authorization requests, claims, or payer communications;
  • Misrepresent clinical facts, diagnoses, procedures, credentials, or provider identity;
  • Use the Services to upcode, unbundle, or otherwise manipulate coding contrary to payer rules or law.

Data misuse

  • Access, use, or disclose PHI beyond what is permitted by law, your BAA, and your role;
  • Transmit PHI through the Services without an executed Business Associate Agreement;
  • Input another organization's data without authorization;
  • Attempt to re-identify de-identified data.

Security violations

  • Probe, scan, or test the vulnerability of the Services without prior written authorization (see our responsible disclosure process in the Security Overview);
  • Circumvent authentication, access controls, rate limits, or usage restrictions;
  • Introduce malware, or interfere with or disrupt the integrity or performance of the Services;
  • Share account credentials or allow unauthorized persons to access your account.

Platform abuse

  • Scrape, harvest, or bulk-extract data from the Services except through documented APIs;
  • Reverse engineer, decompile, or extract the Services' source code, models, rulesets, or payer intelligence;
  • Use the Services to develop, train, or improve a competing product or dataset;
  • Resell, sublicense, or provide the Services to third parties without a written agreement with Quaspar;
  • Use automated agents to interact with the Services in ways that impose unreasonable load.

Harmful content

  • Upload content that is unlawful, defamatory, or infringes third-party rights;
  • Use the Services to harass, threaten, or harm any person.

3. Clinical Review Requirement

Automated outputs of the Services (extracted data, suggested codes, pre-filled forms, risk estimates) are workflow aids. You must ensure that qualified personnel review and approve all information before it is submitted to any payer. Configuring or using the Services in a way designed to bypass human review of submissions is prohibited.

4. API Use

If you access Quaspar APIs, you must use issued credentials, respect documented rate limits, keep keys confidential, and not use the APIs to replicate or redistribute the Services.

5. Monitoring and Enforcement

Quaspar may monitor use of the Services for security, reliability, and compliance with this AUP, consistent with our Privacy Policy and BAA obligations. We may investigate suspected violations and may suspend or terminate access, remove content, and notify law enforcement or regulators where appropriate. Where practical, we will notify you and give you an opportunity to cure before suspension, except where immediate action is needed to protect the Services, patient data, or third parties.

6. Reporting Violations

To report a suspected violation of this AUP, contact support@quaspar.com. To report a security vulnerability, contact support@quaspar.com.

7. Changes

We may update this AUP from time to time. Material changes will be posted with an updated effective date. Continued use after changes take effect constitutes acceptance.