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Terms of Service

Effective Date: August 30, 2026

Quaspar Workforce platform, Quaspar Chrome extension, and quaspar.com

Replaces the Terms of Service dated July 2, 2026. Changes cover the Quaspar Workforce platform: subscriptions, runs, workspaces, the model picker, the marketplace, learning features, and account deletion.

1. Who we are and what these terms cover

These Terms of Service (the "Terms") are a contract between you and Quaspar Inc., a Delaware corporation with its principal place of business in Chicago, Illinois ("Quaspar", "we", "us"). They govern your use of quaspar.com, the Quaspar Workforce platform, the Quaspar browser extension, our APIs, and any related services (together, the "Service").

If you are using the Service on behalf of a practice, company, lab, or other organization, you are agreeing to these Terms for that organization, and you confirm you have the authority to do so. "You" then means that organization. Organizations that sign a separate Master Subscription Agreement with Quaspar are governed by that agreement where the two conflict.

Our Privacy Policy, Acceptable Use Policy, Billing and Refund Policy, and (for customers handling protected health information) our Business Associate Agreement are part of these Terms.

2. Accounts, organizations, and workspaces

  • Business email required. Creating an organization requires a business email address. Personal email addresses may only be used to join an existing organization through its join code.

  • Join codes. Each organization has a shareable join code. Anyone who joins with your code becomes a member of your workspace and can see what your workspace settings allow them to see. You are responsible for who you give the code to, for rotating it if it leaks, and for removing members who should no longer have access.

  • Organization admins. The person who creates an organization is its first admin. Admins control members, billing, connectors, model settings, and deletion of the organization. Quaspar will act on instructions from an admin and is not responsible for disputes between members of the same organization.

  • Accuracy and security. Keep your account information accurate and your credentials confidential. Tell us at support@quaspar.com right away if you think your account has been compromised.

  • Age. You must be at least 18 to use the Service.

3. Plans, free tier, and runs

The Service is available through Quaspar Studio subscriptions (Base, Pro, and Enterprise) and managed deployment engagements (Launch and Production). Studio plans include defined project, deployment, and runtime allowances. Managed deployments include a defined implementation scope and ongoing operating scope. Model inference, browser execution, external APIs, premium connectors, document processing, storage, and other variable infrastructure may be metered as described on the pricing page or in your Order Form.

Free tier. New organizations receive a limited free tier (currently one active agent, three drafts, and 100 runs for 30 days). The free tier is for evaluation with synthetic data only. Patient-data connectors and PHI features are locked on the free tier, and you agree not to upload real patient data, real identifiable research subject data, or other regulated data while on it.

Prices, allowances, managed scope, refunds, and how usage is measured are set out in the Billing and Refund Policy. We may change plans and prices with at least 30 days' notice; changes apply at your next renewal.

4. Workers, agents, and what the Service does

The Service provides tools to build and run software systems and digital workers (also called agents) for healthcare, life-sciences, administrative, research, and analytical work. Depending on your agreement, you may configure them directly or Quaspar may engineer and manage them for your organization. These systems use large language models, connectors to systems you authorize, and tools we provide. You or your organization decide what a worker is allowed to do. Permissions are enforced by Quaspar's policy engine, not by the model itself, and should be configured on a least-privilege basis.

You are responsible for outputs. The Service produces suggestions, drafts, analyses, and actions that you have configured. It does not practice medicine, give clinical or scientific advice, or make decisions for you. Outputs can be wrong, incomplete, or out of date. You must have a qualified person review anything that affects patient care, research conclusions, regulatory submissions, billing, or any legal obligation before relying on it. See the Disclaimer for more.

Autonomous features. Some features (scheduled triggers, webhooks, autonomous research programs, voice loops) run without a person in the loop for each step. You are responsible for setting appropriate budgets, scopes, and approval gates for them. Per-organization daily AI budget caps exist to protect you; do not rely on them as your only control.

5. Model providers and the model picker

You may choose which underlying AI model powers a build, from a list that currently includes models from Anthropic, OpenAI, Google, xAI, and DeepSeek, or leave the default (Quaspar Auto). When you select a provider, your inputs for that build are sent to that provider under its terms. Providers that have not signed a Business Associate Agreement with Quaspar are not available for workspaces or workers that handle PHI, and the Service will block that selection. The current list of providers, what data they receive, and their BAA status is in our Sub-processor List.

6. Learning features

Workers can record their runs as experience and train small per-worker models on outcomes so they improve over time. Learning data is scoped to your organization and is PHI-redacted before storage. It is never used to train models for other customers or to train Quaspar's general models. You can turn learning off per worker, reset a worker's learning, or delete it with the worker.

7. Connectors and third-party systems

Connectors (for example EHR access through SMART on FHIR, public scientific databases, email, calendars, or payment systems) let workers act in other systems. You must have the right to grant that access and must follow the third party's terms. Public scientific databases have their own usage rules, including rate limits and attribution requirements; Quaspar enforces reasonable limits, but you remain responsible for how you use retrieved data.

8. Marketplace

The marketplace lets you publish worker templates and use templates published by others. Templates you use from the marketplace are provided by their publishers, not Quaspar, and you should review them before deploying. Publishing is governed by the Marketplace Publisher Terms.

9. Your data

You own your data and the outputs your workers produce from it. You give Quaspar a license to host, process, transmit, and display your data only as needed to provide the Service, to secure it, and as you direct. We do not sell your data and do not use customer data to train general-purpose models. Aggregated, de-identified usage statistics that cannot identify you or any person may be used to operate and improve the Service.

PHI is handled under the Business Associate Agreement. Personal data of EU/UK residents is handled under the Data Processing Addendum.

10. Acceptable use

You may not: use the Service to break the law or others' rights; attempt to bypass permission controls, budgets, or security; use outputs to make automated decisions with legal or similarly significant effects on a person without meaningful human review; upload malware; reverse engineer the Service; resell it without a written reseller agreement; or use real PHI or other regulated data on plans or providers where it is not permitted. The Acceptable Use Policy has the full list.

11. Intellectual property

Quaspar owns the Service, including the worker archetype catalog, compiler, policy engine, and all software, documentation, and branding. You get a limited, non-exclusive, non-transferable right to use the Service under these Terms. Feedback you give us can be used without obligation. Nothing in these Terms transfers your data or your custom worker configurations to Quaspar.

12. Account deletion and data return

An admin can delete an organization from Settings. Deletion removes the organization's workers, learning data, runs, and members' access. We retain data required by law, billing records, and audit logs required by HIPAA for the periods they require, then delete it. Before deleting, you can export your data through the Service. We may suspend or terminate accounts that violate these Terms, with notice where practical.

13. Warranties and disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". EXCEPT AS EXPRESSLY STATED IN A SIGNED AGREEMENT, QUASPAR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY THAT OUTPUTS WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR CLINICAL, SCIENTIFIC, REGULATORY, OR FINANCIAL DECISIONS. QUASPAR IS NOT A HEALTHCARE PROVIDER AND THE SERVICE IS NOT A MEDICAL DEVICE.

14. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, QUASPAR WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL. QUASPAR'S TOTAL LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM. THESE LIMITS DO NOT APPLY WHERE THE LAW DOES NOT ALLOW THEM, OR TO QUASPAR'S OBLIGATIONS UNDER THE BUSINESS ASSOCIATE AGREEMENT TO THE EXTENT REQUIRED BY HIPAA.

15. Indemnity

You will defend and indemnify Quaspar against third-party claims arising from your data, your configuration of workers, your use of connectors, or your breach of these Terms. Quaspar will defend and indemnify you against third-party claims that the Service, as provided by Quaspar and used as permitted, infringes a U.S. patent, copyright, or trademark, and will pay resulting damages and settlement amounts. Each side must promptly notify the other and cooperate.

16. Governing law and disputes

These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law rules. Disputes will be brought exclusively in the state or federal courts located in Cook County, Illinois, and each party consents to that jurisdiction. Before filing, the parties will try in good faith to resolve the dispute through direct discussion for 30 days.

17. General

These Terms plus the documents they reference are the entire agreement. If a term is unenforceable, the rest stays in effect. You may not assign these Terms without our consent; we may assign them in a merger, acquisition, or sale of assets. Notices to Quaspar go to support@quaspar.com; notices to you go to your admin's email. We may update these Terms; material changes will be announced in the product or by email at least 30 days before they take effect, and continued use after that date means you accept them.